PDUs: 8 (8 WoW, 0 Business Acumen, 0 Power Skills)

Language: English

Participants: 8 to 15

Price: 345,00 EUR (taxes excluded)

Fact sheet: Ver PDF

Location
Virtual Classroom

Date(s) To be defined

(9:00 - 13:00 or 15:00-19:00 depending on the regions of actual participants)

Times are in : CET or CEST as applicable*
(*) CET applies until March 31st , 2024

Trainer: Rickard Romander

Introduction:

Root Cause Analysis (RCA) is a structured process that uncovers the physical, human, and latent causes of any undesirable event in the workplace.

The aim of this workshop is to identify the causes that provoke mistakes in processes in order to suggest improvement plans based on careful analysis.

Outcome:

After the course you will:
Have knowledge of Root Cause Analysis Process:

• Identify a problem
• Define a problem
• Find and validate root cause
• Identify effective solution

Target Group:

• Project Managers
• Product Owners / Managers
• Solution Architects
• Core 3 members
• Team Leaders
• Team Staff
• Scrum Masters
• Functional / Line Managers

Subjects:

• Introduction Set the Scene
• Introduction
• Tools for group data collection
• 9 Management and Planning tools
• 7 basic tools for Quality
• Prioritizing
• Root Cause Analysis Process
• Kaizen – Continuous Improvements
• Exercises and case study